Zazzle Reviews

Based on 39 customer reviews and online research, zazzle.com has a consumer rating of 2.4 out of 5 stars, indicating that most customers are not satisfied with Zazzle.

2.4 / 5.0

39 Reviews

5 Stars(9)

0%

4 Stars(3)

0%

3 Stars(3)

0%

2 Stars(4)

0%

1 Star(20)

0%

How would you rate Zazzle?

Customer Reviews (39)

Sort by: Most Recent
Corey Roberts
Posted on 06/08/2021
A very happy customer

I was extremely pleased with the timely manner of processing and delivering. Wonderful quality of paper. No surprises! Everything was printed exactly as I had created. Very happy with my purchase! Would definitely recommend!

Helpful
Reply
Gerald Moreno
Posted on 06/08/2021
This is my second personalized Father’s…

This is my second personalized Father’s Day card from Zazzle! The cards are perfect and arrive so quickly! Will continue buying from Zazzle!

Helpful
Reply
Ramon Spencer
Posted on 06/07/2021
Poor Quality Work

I ordered custom design coaster with or logo on them The artwork I supplied with accurate and centered up. The coasters they gave me the artwork is crooked and off centered. I tried reaching out to them and No One responded to me. I will fight the charge on my credit card now.

Helpful
Reply
Lena Wilson
Posted on 06/07/2021
Stolen photo being sold on Zazzle by ARTUBBLE - Zazzle Provided Great Service

UPDATED & REVIEW CHANGED TO 5 STAR BASED ON THEIR RESPONSE TO ASSIST MY CLAIM: I discovered a vendor called ARTUBBLE (owned by Liz Krawczyk from Toronto, Ontario) selling on Zazzle who was offering the option to have various items printed with a photo that I own. Unfortunately, the vendor is using this picture without my permission and I did not license it to her. I contacted Zazzle explaining the situation and they promptly pulled the picture. In addition, they have provided contact information for the vendor who stole my photo and I can now pursue a claim against her. Zazzle takes Intellectual Property Rights seriously and handled it as well as I could have wished.

Helpful
Reply
Jessie Elliott
Posted on 06/03/2021
Zazzle did exactly what was expected

Zazzle did exactly what was expected. Printing was great and shipped on time. As far as the art, I was greatly disappointed. I won't purchase again. After sending the order, the receipt came back with the artist enhanced the images and may not look like it apon arrival. It is listed as glitter/ holographic and it was neither. It was a print of those images and came across very cheap. I should know by now, you get what you pay for. I would definitely order from Zazzle again, but be a lot more cautious on the images.

Helpful
Reply
Luke Kelly
Posted on 06/01/2021
Very reliable company

Very reliable company. Quick delivery on quality profucts.

Helpful
Reply
Bessie Larson
Posted on 05/31/2021
Used Zazzle for my "Save The Date "…

Used Zazzle for my "Save The Date " wedding cards. They turned out beautiful and they arrived quicker than expected! Very happy with my experience!

Helpful
Reply
Juan Cunningham
Posted on 05/31/2021
My sweet sixteen birthday card was…

My sweet sixteen birthday card was amazing!! I like them very much.!! Thank you so much for your excellent job.!!

Helpful
Reply
Anthony Hart
Posted on 05/30/2021
Last year's version had better color

Product was received timely however this was a re-do from last year (since the event was re-scheduled due to COVID) and last year's invitation had much better/brighter color on the finished product. Same design, same paper stock, just changing a few words and dates... Not enough time to send it back and get them re-printed but last year's was much nicer.

Helpful
Reply
Glen Harris
Posted on 05/06/2021
Just ok

Ok invitations- even with the cost of upgraded paper and finishing they were still just ok. I paid to expedite the print process and shipping- it still took 3 days.
I was just a little disappointed that I paid that much for 25 invites and they weren’t wow.
It’s very difficult to determine the type of paper, thickness and sheen on the website. The fonts and spacing on the invite layout were also challenging being you can’t truly center the names and it didn’t have typical invite information areas for the venue name and address- I’m guessing with the belief that you’ll purchase the 5 add on components for RSVP, meal choice, ceremony card, reception card.... emailed discounts that don’t apply on all items or even towards upgrades was also a bit odd. I’ll use local print house to support small business for things like this going forward- if you are paying over $150 for 25 invites I expect higher quality and not thin service through envelopes. :(

Helpful
Reply
Mildred Smith
Posted on 05/05/2021
Face Mask without the sparkle

I ordered a sparkle face mask. It took weeks to be delivered and was no more than a multicoloured face mask. Not a sparkle in sight. So disappointed

Helpful
Reply
Pedro Russell
Posted on 05/05/2021
Card Design and Quality Excellent

The card design was mostly excellent! Navigating the custom fields was a little less than intuitive, thus four stars. The other thing is it would be nice to be able to have an option to pick a specific delivery day. That said, the price, design options and features and quality are quite excellent!

Helpful
Reply

Zazzle Questions & Answers

Elaine Cunningham

Posted on 09/20/2019

Helpful

Dear Sandra,

If you need Korean Text I can design the file and upload it to Zazzle for you to order the cards you are needing. If you have any questions pleased do not hesitate to ask me, Elaine at invitesanddelites@ comcast.net. I design lots of custom items on Zazzle my shop is Invites and Delites on Zazzle and would be happy to work with you.

With great appreciation,
Elaine

Got a Question?

Ask a question and get answers from others!

Submit Your Question